Refund & Cancellation Policy

This Refund and Cancellation Policy outlines how refunds, cancellations, and returns are handled for purchases made on Viz2D.

1. Digital Products & Services

Viz2D provides digital products and services. Once access is granted or a service is activated, it is considered delivered.

2. Refund Policy

Payments made for Viz2D services are generally non-refundable. Refunds may be considered only under the following circumstances:

• Duplicate payment made by mistake
• Payment charged but service not activated
• Technical error on our end preventing service usage

Any refund request must be raised within 7 days of the transaction.

3. Subscription Cancellations

You may cancel your subscription at any time. Upon cancellation:

• You will continue to have access until the end of the billing period
• No partial or prorated refunds will be issued

4. Refund Processing

Approved refunds will be processed through the original payment method used during checkout via Razorpay.

Refunds typically take 5–10 business days to reflect in your account, depending on your bank or payment provider.

5. Contact for Refund Requests

To request a refund or cancellation, please contact us with your payment details and reason for the request.

Email:[email protected]

6. Policy Updates

Viz2D reserves the right to modify this policy at any time. Changes will be updated on this page.